We have compiled frequently asked questions from our customers and their answers.
Please use this if you cannot find the information you are looking for or need more detailed information.
Precision Machined Components
Fastener
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[Fasteners] How can I ask quotation?
Please contact your sales representative or submit your query via our Contact form. -
[Fasteners] Please inform us the unit price, stock status or the delivery time.
Please contact your sales representative or submit your query via our Contact form. -
[Fasteners] Can you provide quotation or products in small order?
Yes, we accept small order. Please contact us for details. -
[Fastners]Do you vend commercial fastener?
Sorry not for sale.
Rotary Components
Hybrid stepping motors
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[Hybrid stepping motors]I found a motor(s) manufactured by MinebeaMitsumi when I opened the machine (equipment) which is not working properly. So I'd like to buy the replacement or the alternate motor(s) from you or the distributors to fix the problems.
Please contact the customer center of the machine or the equipment maker.
Most products we deliver are customized products at the request of each machine or equipment maker.
Please note that since these customized models are produced based on the confidentiality agreement we signed we can not disclose the specification or introduce the alternate parts to the third party.
I'm sorry to disappoint you, but please contact the machine or the equipment maker directly.
PM stepping motors
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[PM stepping motors]I found a motor(s) manufactured by MinebeaMitsumi when I opened the machine (equipment) which is not working properly. So I'd like to buy the replacement or the alternate motor(s) from you or the distributors to fix the problems.
Please contact the customer center of the machine or the equipment maker.
Most products we deliver are customized products at the request of each machine or equipment maker.
Please note that since these customized models are produced based on the confidentiality agreement we signed we can not disclose the specification or introduce the alternate parts to the third party.
I'm sorry to disappoint you, but please contact the machine or the equipment maker directly.
DC Brush motors
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[DC Brush motors]I found a motor(s) manufactured by MinebeaMitsumi when I opened the machine (equipment) which is not working properly. So I'd like to buy the replacement or the alternate motor(s) from you or the distributors to fix the problems.
Please contact the customer center of the machine or the equipment maker.
Most products we deliver are customized products at the request of each machine or equipment maker.
Please note that since these customized models are produced based on the confidentiality agreement we signed we can not disclose the specification or introduce the alternate parts to the third party.
I'm sorry to disappoint you, but please contact the machine or the equipment maker directly.
Electromagnetic Clutches and Brakes
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I found a motor(s) manufactured by MinebeaMitsumi when I opened the machine (equipment) which is not working properly. So I'd like to buy the replacement or the alternate motor(s) from you or the distributors to fix the problems.
Please contact the customer center of the machine or the equipment maker.
Most products we deliver are customized products at the request of each machine or equipment maker.
Please note that since these customized models are produced based on the confidentiality agreement we signed we can not disclose the specification or introduce the alternate parts to the third party.
I'm sorry to disappoint you, but please contact the machine or the equipment maker directly.
Fan Motors
AC fan motors
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[AC fan motors] How long is storage period? Are there any precautions for long-term storage?
Storage area should not be in high temperature, high humidity environment, and storage term shall be within 6 months as much as possible. In the case of long-term preservation under high temperature or high humidity environment, It cannot be guaranteed even within the quality assurance period of time. Please keep it under normal temperature condition.
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[AC fan motors]I found a motor(s) manufactured by MinebeaMitsumi when I opened the machine (equipment) which is not working properly. So I'd like to buy the replacement or the alternate motor(s) from you or the distributors to fix the problems.
Please contact the customer center of the machine or the equipment maker.
Most products we deliver are customized products at the request of each machine or equipment maker.
Please note that since these customized models are produced based on the confidentiality agreement we signed we can not disclose the specification or introduce the alternate parts to the third party.
I'm sorry to disappoint you, but please contact the machine or the equipment maker directly. -
[AC fan motors] Please inform us about discontinuing models
The following are the discontinued models. Please be reminded that we can not receive new inquiry. If you are looking for the replacement part please check the matching at your own risk.
DC fan motors
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[DC fan motors] How long is storage period? Are there any precautions for long-term storage?
Storage area should not be in high temperature, high humidity environment, and storage term shall be within 6 months as much as possible. In the case of long-term preservation under high temperature or high humidity environment, It cannot be guaranteed even within the quality assurance period of time. Please keep it under normal temperature condition.
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[DC fan motors]I found a motor(s) manufactured by MinebeaMitsumi when I opened the machine (equipment) which is not working properly. So I'd like to buy the replacement or the alternate motor(s) from you or the distributors to fix the problems.
Please contact the customer center of the machine or the equipment maker.
Most products we deliver are customized products at the request of each machine or equipment maker.
Please note that since these customized models are produced based on the confidentiality agreement we signed we can not disclose the specification or introduce the alternate parts to the third party.
I'm sorry to disappoint you, but please contact the machine or the equipment maker directly. -
[DC fan motors] Please inform us about discontinuing models
The following are the discontinued models. Please be reminded that we can not receive new inquiry. If you are looking for the replacement part please check the matching at your own risk.
DC blower fan motors
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[DC blower fan motors] How long is storage period? Are there any precautions for long-term storage?
Storage area should not be in high temperature, high humidity environment, and storage term shall be within 6 months as much as possible. In the case of long-term preservation under high temperature or high humidity environment, It cannot be guaranteed even within the quality assurance period of time. Please keep it under normal temperature condition.
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[DC blower fan motors]I found a motor(s) manufactured by MinebeaMitsumi when I opened the machine (equipment) which is not working properly. So I'd like to buy the replacement or the alternate motor(s) from you or the distributors to fix the problems.
Please contact the customer center of the machine or the equipment maker.
Most products we deliver are customized products at the request of each machine or equipment maker.
Please note that since these customized models are produced based on the confidentiality agreement we signed we can not disclose the specification or introduce the alternate parts to the third party.
I'm sorry to disappoint you, but please contact the machine or the equipment maker directly. -
[DC blower fan motors] Please inform us about discontinuing models
The following are the discontinued models. Please be reminded that we can not receive new inquiry. If you are looking for the replacement part please check the matching at your own risk.
High Power DC Fan motor
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[High Power DC Fan motor] How long is storage period? Are there any precautions for long-term storage?
Storage area should not be in high temperature, high humidity environment, and storage term shall be within 6 months as much as possible. In the case of long-term preservation under high temperature or high humidity environment, It cannot be guaranteed even within the quality assurance period of time. Please keep it under normal temperature condition.
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[High Power DC Fan motor] I found a motor(s) manufactured by MinebeaMitsumi when I opened the machine (equipment) which is not working properly. So I'd like to buy the replacement or the alternate motor(s) from you or the distributors to fix the problems.
Please contact the customer center of the machine or the equipment maker. Most products we deliver are customized products at the request of each machine or equipment maker. Please note that since these customized models are produced based on the confidentiality agreement we signed we can not disclose the specification or introduce the alternate parts to the third party. We are sorry to disappoint you, but please contact the machine or the equipment maker directly.
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[High Power DC Fan motor] Please inform us about discontinuing models
The following are the discontinued models. Please be reminded that we can not receive new inquiry. If you are looking for the replacement part please check the matching at your own risk.
High-pressure blowers
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[High-pressure blowers] Please inform us the unit price, stock status or the delivery time.
Please contact your sales representative or submit your query via our Contact form. -
[High-pressure blowers] What is the minimum order size?
One unit (or set)